Essential Communication Skills

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this course is to help you understand the impact that your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along with others in the workplace and in life. Textbook included.