Administrative Office Procedures and Technology

Discover the characteristics employers are looking for in an administrative professional and the skills required to meet the challenges in today's business environment. Become familiar with current technologies and advanced practices and procedures in office management. Topics include telephone/email etiquette, technology usage, file management and record keeping, minute/note taking, travel coordination, proofreading, meeting/event planning, and networking strategies. An overview of job information resources and interviewing skills will also be covered. Textbook required.